FAQs

  • IDWS is a luxury window and door supplier, specializing in providing innovative solutions for complex architectural projects. We partner with leading manufacturers to offer a curated selection of premium products for contractors, architects, and discerning homeowners.

  • IDWS does not provide installation or contractor-related services directly. However, our sister company, Integrated Install, is available for installation contracts and operates under a separate CSLB license. Any installation agreements are handled independently through Integrated Install.

  • Our primary clients are contractors, builders, and architects working on luxury residential and commercial projects. While we occasionally work with homeowners, we do so only when their project includes an established team—specifically a licensed general contractor. Our systems and expertise have been developed to serve the luxury market, ensuring that every project benefits from the collaboration of experienced professionals. This approach allows us to deliver the highest level of service and successful outcomes for complex architectural designs.

  • We begin with an in-person consultation to understand your project’s unique needs. Our approach is tailored depending on whether you are an architect, contractor, or homeowner, ensuring a collaborative and seamless experience from concept to completion.

  • We require that all projects involve a licensed general contractor and strongly prefer architect involvement. Clients are responsible for verifying technical details such as structural engineering and Title 24 compliance with their own professionals.

  • Project timelines depend on the level of customization, site readiness, and manufacturer lead times. We will provide a detailed timeline after our initial consultation and reevaluate as needed after project specifications are finalized.

  • You can request a quote or book an in-person consultation with one of our sales experts through our website’s contact form or by calling our office directly.

  • Visit our Project Gallery page to view completed projects, and see our Partners page for testimonials from satisfied clients and collaborators.

  • Absolutely. We collaborate closely with architects, builders, and design professionals to engineer custom solutions that bring your vision to life. Our expertise ensures that even the most complex concepts can be realized with the right products and technical support.

  • Unlike most suppliers who simply sell products, IDWS brings a unique perspective rooted in years of hands-on installation experience. Our background means we understand the entire construction process, including how windows and doors must be sequenced and coordinated with other trades to achieve the architect’s vision. We don’t just provide products—we guide our clients through every step, offering custom solutions tailored to each project’s unique requirements. Rather than pushing standard, off-the-shelf options, we collaborate closely with your team to ensure the final result truly reflects your design intent and functions seamlessly within the broader construction process. This level of expertise and partnership sets us apart in the luxury market.

  • We specialize in complex, custom projects and have extensive experience engineering solutions for unique architectural challenges, including large-scale glass installations and advanced automation.

  • IDWS focuses on product supply and project support, while Integrated Install is a separate company available for installation services under its own CSLB license. Installation contracts are handled independently through Integrated Install.